www.paularowan.com is a site operated by Paula Rowan Limited, a company incorporated in Ireland with company number 565388 with a registered office at 8 Windsor Place, Lower Pembroke Street, Dublin 2, Ireland. We are a limited company.
ACCESS TO OUR SITE
Access to our site is permitted on a temporary basis and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our site, or our entire site, to any user.
PURCHASING ON OUR SITE
When you place an order to purchase a product fromwww.paularowan.com, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us only when we send e-mail confirmation to you that we've dispatched that product to you. That acceptance will be complete at the time we send this dispatch confirmation email to you. Any products on the same order which we have not confirmed in a dispatch confirmation email as having been dispatched do not form part of that contract.
RETURNS & REFUNDS
All customers in the European Union are entitled to a statutory cooling-off period of 14 business days, calculated from the date of receipt by you of the products. This means that you must inform us (using the method of communication we designate) within 14 days of receipt that you wish to cancel the contract. You must then return the products to us within a further 14 days.
Please review our Deliveries & ReturnsPolicy [link] which applies to products purchased from us. In accordance with our Delivery & Returns Policy, and in addition and without prejudice to your cooling-off rights, our policy is that returns must be made to us within 30 days of purchase.
We are happy to exchange, or offer a credit note for use on www.paularowan.com, for unsuitable goods returned to us, unused or unworn, within 30 days of purchase. Your statutory rights are unaffected. Details of this provided in the Deliveries & Returns pageavailable on the site.
PRODUCT DESCRIPTIONS, PRICING & AVAILABILITY
Presentation is very important to us. We work hard to clearly communicate and describe the appearance of all our gloves, belts, bags and other goods. Nevertheless, on occasion, there may be slight variances between the product in the photograph and the piece delivered. We try to list accurate availability information for products sold by us on our site with accurate and detailed photography, and this information is accessed via each individual product page. Beyond what we say on that page or otherwise on our site, we cannot be more specific about availability.
Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by email if any products you order turn out to be unavailable. Despite our best efforts, a small number of products on our website may be incorrectly priced in error. Rest assured, however, that we try to verify prices as part of our dispatch procedures. If a product's correct price is lower than our stated price, we charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation.
When ordering goods from our site for delivery outside of the EU Free Trade Zone (European Economic Area) you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. In the USA you are entitled to buy goods up to the value of $800 without being subject to import duties or taxes and you won't need to go through formal customs procedures. Any additional charges for customs clearance must be borne by you. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from our site, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.
ONLINE GIFT VOUCHER TERMS & CONDITIONS
You can purchase Gift Vouchers on our site. These will be posted out to you and can be redeemed online on our site or in our Dublin store. Our Gift Voucher is not a credit card, charge card, or cheque guarantee card. You must be aged over 18 to purchase and use our Online Gift Voucher.
We reserve the right to decline any Gift Voucher which has not been validly activated according to our procedures or has been identified as fraudulent.
Our Gift Voucher is non-refundable and may not be exchanged for cash.
Any residual balance on Gift Voucher following purchase of goods will remain on the gift voucher and is valid, to apply towards future purchases.
We are not responsible or liable for lost or stolen Online Gift Vouchers. Gift Vouchers cannot be returned or refunded, except in accordance with your statutory rights.
INTELLECTUAL PROPERTY RIGHTS
You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged and you must retain all copyright and other proprietary notices contained in such materials.
Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any user of our site, or by anyone who may be informed of any of its contents.
CHANGES TO OUR SITE
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date or inaccurate at any given time and we are under no obligation to update such material.
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:
all conditions, warranties and other terms that might otherwise be implied by statute, common law or the law of equity; any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation, any liability for:
loss of income or revenue;
loss of business;
loss of profits or contracts;
loss of anticipated savings;
loss of data;
loss of goodwill;
wasted management or office time; and any other loss or damage of any kind, however arising and whether caused by tort (including, without limitation, negligence), breach of contract or otherwise, even if foreseeable.
INFORMATION ABOUT YOU
VIRUSES, HACKING AND OTHER OFFENCES
You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
In breaching this provision, you would commit a criminal offence (for example in Ireland under the Criminal Damage Act 1991 and/or under the Criminal Justice (Theft and Fraud Offences) Act 2001). We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it or on any website linked to it.
LINKING TO OUR SITE
You may link to our home page or any other pages on our site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.
LINKS TO OTHER SITES
As a convenience to you, we may provide on our site links to websites operated by other entities. If you use these websites, you will leave our site. If you decide to visit any linked website, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. We do not warrant or represent or endorse, any linked websites or the information appearing on such website or any of the products or services described on such website. Links do not imply that we or our site sponsors, endorses, is affiliated or associated with, or is legally authorised to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links, or that any linked website is authorised to use any trademark, trade name, logo or copyright symbol of us or any of our affiliates or subsidiaries.
You may use our site only for lawful purposes. You may not use our site in any way that breaches any applicable local, national or international law or regulation; in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect; for the purpose of harming or attempting to harm minors in any way; to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or computer code designed to adversely affect the operation of any computer software or hardware.
You also agree not to access without authority, interfere with, damage or disrupt: any part of our site; any equipment or network on which our site is stored; any software used in the provision of our site; or any equipment or network or software owned or used by any third party.
immediate, temporary or permanent withdrawal of your right to use our site;
issue of a warning to you;
legal proceedings against you for payment for goods (if applicable), payment of monetary compensation and/or reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
further legal action against you; and disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
JURISDICTION AND APPLICABLE LAW
THANK YOU for visiting our site.
Paula Rowan Limited, a company incorporated in Ireland with company number 565388, and registered office at 8 Windsor Place, Lower Pembroke Street, Dublin 2, Ireland ("we") are committed to protecting and respecting your privacy.
INFORMATION WE COLLECT
We may collect and process the following data about you:
Information that you provide by filling in forms on www.paularowan.com, ("our site"), including for purchasing goods or services (including gift vouchers), creating or updating an account, entering competitions or applying for special promotions, signing up for offers or other updates, and/or when you sign up to any of our email lists. We may also ask you for information when you report a problem with our site. If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond.
DETAILS OF YOUR VISITS TO OUR SITE AND THE RESOURCES YOU ACCESS.
Information that you provide when you interact with us on social media or when you click on an ad that we put on our site or on someone else's website.
The types of personal information collected from you may include your name, billing address, delivery address, telephone number, e-mail address, payment card details, IP address, search terms, shopping history, shopping preferences, sizes, responses to research questions and surveys, responses to competition and promotion entries, content of applications for offers and other updates, the type of web browser you use, the times you access our site and how long you access it for, the details of the website that referred you to our site, cell IDs for your mobile phone, your GPS and other device location information, any content you share with us or provide to us, password details for your account, answers to security questions for your account and any other information you share with or provide to us . Except where you provide your personal information to us in accordance with the above, we will not collect these types of personal information without first asking you for it.
IP ADDRESSES AND COOKIES
We may collect information about your computer, including where available your IP address, operating system and browser type and we may collect information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies are small text files that contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us to:
estimate our audience size and usage pattern;
store information about your preferences, and so allow us to customise our site according to your individual interests;
speed up your searches; and
recognise you when you return to our site.
Cookie - mainstainsid. Name - Set Cookie Header Cookie. Purpose - tells the browser to store the data in a text file.
Cookie - utma. Name - Google Analytics Tracking Cookie. Purpose - stores the amount of visits for each visitor to the site, the time of the first visit, the previous visit, and the current visit.
Cookie - utmb and utmc. Name - Google Analytics Tracking Cookies. Purpose - used to check approximately when a visit starts, ends and how fast people leave the site.
Cookie - utmz. name - Google Analytics Tracking Cookie. Purpose - determines whether or not access to the site came via a search engine (eg Google).
Most web browsers allow some user control of most cookies through the browser settings. You have the ability to accept or decline cookies by modifying the settings in your browser. For information on changing these settings, please look for a "help" function in the browser or contact the browser provider. However, you may not be able to use all the interactive features of our site if cookies are disabled.
STORING YOUR DATA
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
USING YOUR INFORMATION
We may use information held about you in the following ways:
to process your orders for goods and/or services and to deliver and/or provide those goods and services to you;
to provide you with a customer account, including for the purpose of making future ordering on our site more efficient for you;
to enable us and our third party payment service providers to process payment for goods and/or services ordered by you;
to disclose to third parties who may use this information to advertise to you through website ad services including Facebook and Google;
to maintain a customer email list and to market our goods and services to you, including by understanding your preferences and customising the goods and services we offer you as a result and to advertise and market to you more effectively by using knowledge of your preferences;
to provide you with notice of special offers, notice of advanced sales, notice of new store openings and other Paula Rowan related news;
to ensure that content from our site is presented in the most effective manner for you and for your computer;
to contact you where you have requested information from us or have reported a problem with our site;
To publish any testimonials or reviews of our goods and services that you provide to us;
To customise and optimise the mobile version of our site;
To anonymise, pseudonymise and/or aggregate our customer data, for purposes of then disclosing that anonymised, pseudonymised and/or aggregated data (which will not identify you or other individual customers or users of our site) for marketing and/or strategic development purposes; and
to notify you about changes to our service.
We may disclose your personal information to third parties:
if we sell or buy any business or assets;
if Paula Rowan Limited is or substantially all of its assets are acquired by a third party;
if we are under a duty to disclose or share your personal data in order to comply with any legal obligation;
we have hired or who have been hired on our behalf, including Adyen (our payment service provider (see below)) and Google Analytics who we use to gather statistics on portions of our site. These companies – our suppliers – are contractually bound to use personal information we share with them only to perform the services we have hired them to provide;
to protect the rights, property, or safety of Paula Rowan Limited, our customers or others.
All payment processing is handled securely on our behalf by Adyen B.V., a company registered with the Dutch Chamber of Commerce under number 34259528 and having its seat at Simon Carmiggeltstraat 6-50, 1011DJinAmsterdam,theNetherlands ("Ayden").
Ayden uses the Payment Card Industry Data Security Security Standard (PCI DSS) to keep the processing of your payment information secure.
PCI DSS is a mandatory compliance standard for all payment service providers. PCI DSS enforces high levels of security in all areas where cardholder data is transmitted or stored. Strong protections such as encryption, intrusion detection and response, formalised policies and standards and security aware development methodologies are utilised by Ayden as part of its PCI DSS compliance.
Never send your bank or credit card details to us by email or other than by the form on our site which requests payment details.Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never, ever ask for sensitive information via email.
When ordering products or services on the site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data or, in relation to any emails sent, by clicking the unsubscribe link contained in those emails. You can also exercise the right at any time by contacting us by email at firstname.lastname@example.org, and we will remove your contact details as soon as possible after receiving your request.
You may also write to us at:-
Paula Rowan Data Compliance Officer.
Paula Rowan Ltd
Unit 31, Westbury Mall.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
You have the right to access information held about you and to have incorrect or "stale" information corrected, deleted or contextualised in certain circumstances. Your rights can be exercised in accordance with the Data Protection Act 1988 and 2003. Any access request to us may be subject to a fee of €6.35. Please submit any requests by e-mail to email@example.com
Cookies and Web Beacons
A cookie is a small file (consisting of letters and numbers) that we store on your browser or elsewhere on your device. We use three main types of cookies when you visit our Website and here’s how and why we use them.
When you visit any the Website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the website work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Review the different cookie and web beacon category headings below to find out more and for more on how to change our default settings review the section 'How to control and delete cookies' below. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
1. Strictly necessary cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or completing forms. You can set your browser to block or alert you about these cookies, but some parts of the Website will not then work. These cookies do not store any personally identifiable information.
2. Functional cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by a third party providers whose services we have added to our pages. When you are browsing or shopping on our Website, these cookies will remember your preferences (like your language or location), so we can make your shopping experience as seamless as possible, and more personal to you. If you do not allow these cookies then some or all of these services may not function properly.
3. Website analytical or performance cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website and your shopping experience. They help us to know which pages are the most and least popular and see how visitors move around the Website. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our Website, and will not be able to monitor its performance. If you do not consent to the use of these cookies, please disable them following the instructions in this notice in the section 'How to control and delete cookies', so that cookies from this website cannot be placed on your device.
4. Web beacons
Web beacons (also known as Internet tags, pixel tags and clear GIFs) are typically transparent graphic images placed on a site. Web beacons are used in combination with cookies to measure the actions of visitors on web sites. We may use web beacons to obtain information such as the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, and the type of browser used to view the page. We may also use web beacons in marketing emails sent by our system. If you receive the HTML formatted version of such emails and your email is configured to download images, a record of whether or not you open the email (and, if you open the email, how frequently you open it) will be saved with your subscriber history. Your engagement with the content of the communication (such as which links you click on) will also be recorded. We may use this information in aggregated form to give us an indication of the popularity of content and to help us make decisions about future content and formatting. We may also use the information to publish more content relevant to users in future content and to unsubscribe recipients who haven't opened our emails for a period of time.
How to control and delete cookies
By using our Website, you agree to us placing these sorts of cookies on your device and accessing them when you visit our website in the future. Further information about cookies can be found at https://ico.org.uk/for-the-public/online/cookies/, www.allaboutcookies.org and www.youronlinechoices.eu. Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our Website, and the complete Paula Rowan user experience that we pride ourselves on providing our customers. In addition, disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser.
Changes to this Notice
If you have any queries in relation to this notice, please contact us at, firstname.lastname@example.org
While Paula Rowan takes reasonable care to provide information which is accurate and up to date when it is first included on the website, we do not undertake to update or correct information and we reserve the right to change, delete or move all or any of the material on this website at any time without notice.Paula Rowan Ltd. makes no representation or warranty express or implied (and to the fullest extent permitted by applicable law Paula Rowan disclaims any representation or warranty) as to the accuracy or completeness of any of the information included on this website. Neither Paula Rowan Ltd. nor any other person or entity accepts liability for any loss or damage of any nature or however caused, arising directly or indirectly from the use of or reliance upon this website or any of the information it contains. All materials displayed on the website are protected by copyright, and owned or controlled by Paula Rowan. You may not sell, transfer, modify, copy, transmit, distribute, display, reproduce, publish, license or create works from any information or materials contained on the Paula Rowan website or otherwise use them for any public or commercial use without our express written consent.
All prices are displayed inclusive of VAT. Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on purchase. This website may from time to time incorporate links (internet hypertext links), leading to web sites which are not under the control of Paula Rowan. Paula Rowan will accept no responsibility or liability in respect of the material on any web site which is not under the control of Paula Rowan. Paula Rowan will not be responsible for any material placed on or linked to the site by any person or persons without authorization.These provisions shall be construed in accordance with Irish law. If you access this site you are deemed to have read and accepted the above provisions.